[Themes Eye]

Hello Mido,

We have received your query on the support ticket. Our team is checking it and will reply to you as soon as possible.

Thank you

[Themes Eye]

Hi,

Thank You for choosing us!

Kindly provide us the Site URL to review so that we could provide you a solution.

Thank You

[Themes Eye]

Hi,

Thank You for choosing us!

Could you please elaborate the issue you are having?

So that we could help you.

Little more information about the issue will help us to provide a better solution for you.

Thank You

[Themes Eye]

Hi,

Plugins are utilities which provide additional functionality to your application. To install a plugin you just need to put the plugin files into the wp-content/plugins directory. Once a plugin is installed, you may activate it or deactivate it from the Plugins menu in your WP administration.

OR Follow the steps given below:

In WordPress 4.9.8 and above you can install plugins directly from the admin area. Download the plugin to your computer, then log in to your WP admin area and go to Plugins > Add New.

Browse to the plugin archive and select it. Then click Install Now and the plugin will be installed shortly.

The removal is also straight-forward in most cases. Simply remove the directory for the plugin you would like to uninstall and it will be automatically deactivated.

Quick Review:

To add a WordPress Plugin using the built-in plugin installer:

Go to Plugins > Add New.
Find the WordPress Plugin you wish to install.
Click Install Now to install the WordPress Plugin.
The resulting installation screen will list the installation as successful or note any problems during the install.
If successful, click Activate Plugin to activate it, or Return to Plugin Installer for further actions.

If you need some other help please let us know.

Email id: [email protected]

Thank You

[Themes Eye]

Hi,

It seems you are facing the issue in the installation of a plugin.

Just follow the below steps in order to install plugin successfully,

Go to Dashboard -> Plugins -> Add New, you will get an option of upload theme here -> Just upload zip file of the Posttype here -> Install -> Activate

If you still got stuck anywhere, please let us know, we are here to help you. For that make a user for us assign administrator role and send us the username and password along with the URL.

Email us on [email protected]

Thank You

• This reply was modified 5 years, 9 months ago by Themes Eye.
• This reply was modified 5 years, 9 months ago by Themes Eye.

[Themes Eye]

Thank You for choosing us!

Here are the steps to follow to install the theme and plugin.

Template installation is a very easy process.

All installation steps can be done within the WordPress interface. It makes the process comfortable and fast.

The installation process can be done in two ways

1-Install a theme using WordPress admin

The first thing you need to do is to log in to your WordPress admin area. Next, click on

1. Go to the menu Appearance >> Themes

2. Once you are on the themes page, click on the Add New button at the top.

3. Click on upload theme button.

4. Click on Browse Button then select your theme and click on install now button.

5.WordPress will now install your theme and show you a success message along with the link to activate or live preview.

Congratulations!! Your theme has been successfully installed.

Refer the documentation for better understanding: https://www.themeseye.com/theme-demo/docs/gymhouse-pro/

If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL. We have a free theme installation support at [email protected]

We hope this gives you the information you need.

Please let us know if you need anything further and We would be happy to help.

Thank you

[Themes Eye]

Hi,

Thank You for choosing us!!

As per your query, you might have missed activating the theme, that’s why a basic WordPress site
was showing up.

Now, it seems you managed to sort out that issue you were facing with installation
and set up of the theme. That’s nice.

Please let us know if you need any help with the theme.

We would be happy to help you.

Thank You

[Themes Eye]

Hi,

Yes, we have received your mail, we are working on it and will update you on the email.

Thanks

[Themes Eye]

Hi,

Yes, you have understood correctly, please use this process only.

If you need any other help please let us know.

Thanks

[Themes Eye]

Hi,

Thank You for choosing us!

You need to activate the parent theme to do the the changes.

All the main files are included in the parent theme.

A WordPress child theme takes the functionality of another theme, named parent theme. It gives you the possibility to customize an existing theme. Instead of modifying the theme files directly, you can activate the child theme and work within it.

All customizations are stored in the child theme and anything in the child takes priority over the parent. So if the same file exist in both child and parent, the file from the child will control that aspect of the theme.

If you need some other help please let us know regarding the theme.

Thank You.

[Themes Eye]

Hi,

Please go through the following steps to make sure you have done with this or not.

You got the premium theme download links on your order confirmation mail which contains the following zip files:

1. Tameer Construction Pro
2. Tameer Construction Pro Posttype

If you haven’t got the zip file of the theme, please send us your order number, we will give you the login credential of your account on our website.

Tameer Construction Pro is a premium version theme. The “Tameer Construction Pro Posttype” is a theme required plugin.

You need to upload the themes separately. First, upload Tameer Construction Pro zip via Appearance -> Themes and activate it.

The “Tameer Construction Pro Posttype” would be uploaded via Plugins -> Add new. These both plugins will be uploaded separately one by one.

If you have successfully completed theme installation, then follow the below steps to get the demo content on your homepage.

Go to Appearance -> Get Started -> Run Importer.

This will give you the demo on your front end.

Thanks

[Themes Eye]

Hi Judy,

As per your request, we have seen your order and could you please provide us your site URL with a screenshot of the error.

So we can review and get back to you.

Thanks

[Themes Eye]

Hi,

We would suggest you follow these steps in order to resolve above error.

1. Temporary switch your theme to parent theme (WP Dashboard -> Appearance -> Themes) and then install recommended/required plugins.
2. In order to Activate Plugin, just Go to Plugins -> Add New -> Upload Required Plugin.
3. Switch back to your child theme and then activate these plugins again.

Let us know if you get stuck anywhere.

Thanks

[Themes Eye]

Hi,

Sorry, but it is not possible to use static post instead of homepage slider if you want you can link the slider to static post with the help of slider button.

If you need any other help please let us know.

Thanks

[Themes Eye]

Hi Judy,

As per your query, could you please provide us your site URL.

So we can review and give you some solution.

Thanks

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