Unresponsive Customer Service

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  • June 28, 2024 at 4:59 pm #59732
    Amanda Kudlas
    Participant

    I have contacted the customer service no less than 3 separate times and have not received a reply. I have not been able to apply the Taffy Travel Pro to my WordPress site. My next course of action will be to contact my credit card company to have the charge reversed for the purchase.

    June 29, 2024 at 7:48 am #59735
    support
    Participant

    Hello Amanda,

    We deeply regret the inconvenience caused to you. Please share the issue with our support team at [email protected] and elaborate on the query with the help of screenshots so that we can assist you better.

    Thank you

    June 30, 2024 at 2:38 pm #59737
    Amanda Kudlas
    Participant

    Let’s start by customer support replying to any one of the multiple emails I’ve already sent.

    Thank you

    July 1, 2024 at 10:08 am #59739
    support
    Participant

    Hello Amanda,

    We have not received any email from your end. We have sent you an email. Please check and respond to it so that we can assist you further.

    Thank you

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